Dear All,

As we roll out 1:1 Chromebooks, we are looking for some solutions to some
common problems.

Namely, we are hoping to find out how you handle tech support for the
students.

(Obviously we can easily handle the basics, like helping the kids log in,
but there are some things beyond our scope/ability, such as student
accounts in need of repair, or hardware issues.)

Do you have a live tech support person available to kids, throughout the
day? If so, where do they reside?

Thanks in advance for your help!

Jill

-- 
Jill Sonnenberg
Teacher Librarian
Nevada Union HS
(530) 273-4431 x2132

--------------------------------------------------------------------
Please note: All LM_NET postings are protected by copyright law.
  You can prevent most e-mail filters from deleting LM_NET postings
  by adding [log in to unmask] to your e-mail address book.
To change your LM_NET status,  send a message to: [log in to unmask]  (not to [log in to unmask])
In the body of the message write the command that is appropriate to your request:
1) SIGNOFF LM_NET          (this will remove you from the list)
2) SET LM_NET NOMAIL    (this will suspend mail delivery, but will not remove you from the list)
3) SET LM_NET MAIL         (this will resume mail delivery)
4) SET LM_NET DIGEST     (this will group individual posts into several daily messages)

 * To contact an LM_NET Moderator:  [log in to unmask]
 * LM_NET Help & Information: http://www.lm-net.info/
 * LM_NET Archive: http://lmnet-archive.iis.syr.edu/
 * EL-Announce with LM_NET Select: http://www.lm-net.info/join.html
 * LM_NET Commercial Friends: http://www.lm-net.info/
 * LM_NET Wiki: http://lmnet.wikispaces.com/

--------------------------------------------------------------------