In regards to availability of parts and how concerned should you be? As for myself, plenty. The industry standard is to maintain a parts train for seven years after they discontinue the manufacture of a model; hence why service contracts or service/support is no longer offered after that point in time. Agilent informed us early last year that they would no longer offer service or support on the Vista (we're talking about a 20 year old instrument that was manufactured in May of 1998 in Australia) as the part train is exhausted (no boards, no power supplies, etc.). The decision was therefore made to purchase a 5110 (same CCD though except it's hermetically sealed ; a testament to the engineers of the Vista).
Another example. We had a Cary 50 Spectrophotometer. But it used an XP computer with an IEEE interface cable. We started having so many problems with getting the computer to come up that we resorted to leaving the computer on knowing that one of these times it was going to die. So we were stuck with a great spec coupled to a lousy computer that couldn't be upgraded. Yesterday a Cary 60 spec was installed.
I am not trying to dissuade you from going the refurbished route, but if you do know what the warranty will cover and what it will not and what kind of after sale support is offered. We've all had instrument downtime and it stinks (especially when you're under the gun).
City of Elyria Wastewater Pollution Control Laboratory
1194 Gulf Road
Elyria, Ohio 44035 U.S.A.
From: PLASMACHEM-L: Analytical Chem.(ICP's, DCP's, MIP's). [mailto:[log in to unmask]] On Behalf Of Cristina Ponte
Sent: Thursday, June 07, 2018 12:23 PM
To: [log in to unmask]
Subject: ICP-MS Equipment
I am part of a small laboratory. We are looking to add ICP-MS as one of our capabilities.
Currently, we do a small volume of testing (~200 samples per year).
I am looking at refurbished units, including a Agilent 7500cs unit from GenTech. I do not have experience with ICP-MS at all, so I am looking to collect information to see if this is actually a reasonable option.
Does anyone (US-based) else currently have an Agilent 7500 unit that is in operation and still have a service contract? Are there service providers that will still serve this unit? I am in the northeast in DE. The other concern is availability of parts... How concerned should I be about this?
Any other information that you all can provide would be EXTREMELY appreciated. I've been working on building a case for this for a long while, and we have some future costs that might serve to justify acquisition.
Thank you again!
Corrosion Testing Laboratories, Inc.