This is somewhat history about my personal run in with Godaddy but I think you might find it entertaining. This took an entire data center offline do to a customer getting hacked and spamming. I recorded two phone calles and posted them on my blog and on webhosting talk. It lead to a mass exodus of tens of thousands of domains from GoDaddy. http://marc.perkel.com/archives/000861.html In particular my phone recordings with their support. http://marc.perkel.com/audio/godaddy.mp3 http://marc.perkel.com/audio/godaddy2.mp3 Enjoy