Hi Maryam, Although I am not Tapani, I am able to download the file from my end. So a few things to check: - Is the hosting server able to reach https://downloads.wordpress.org ? - Perhaps this happened when that particular url was temporarily unavailable, can you try now - Can you download the file to your PC and then upload to WordPress for installation. Here is the url: https://downloads.wordpress.org/plugin/gallery-bank.zip Regards Sent from my Asus Zenfone2 Kindly excuse brevity and typos. On 28 Oct 2015 16:29, "Maryam Bakoshi" <[log in to unmask]> wrote: > Hi Tapani, > > Please forgive me for coming to you, I know you already have a heavy > workload. However, please I need your help with the below: > > Installing Plugin: Gallery Bank - Photo Galleries & Albums 3.0.440 > > Downloading install package from > https://downloads.wordpress.org/plugin/gallery-bank.zip… > > Download failed. couldn't connect to host > > Many thanks, > -- > > Maryam Bakoshi > > Secretariat Support - NCSG, NCUC, NPOC > > Internet Corporation for Assigned Names and Numbers (ICANN) > > > Email: [log in to unmask] > > Mobile: +44 7737 698036 > > Skype: maryam.bakoshi.icann >