1. The new "complaint" system, which puts ICANN's lawyer (whose job is to protect the corporation from complainers whether they are right or wrong) in charge of managing complaints. Also affects the independence of the Ombudsman in unclear ways.

 

 

I want to express my support for Milton's proposal to include this question in our discussion with the Board. So much wrong with this. The way our current Ombudsman is responding to the creation of the Complaints officer I'd suggest he already has been co-opted. As ICANN Legal is one of the most complained about departments at ICANN having them in charge of the complaints process...fox, hen house. Bad idea.