Hi Ayden, Thank you for this context. I didn't know this, and am now wondering how (or rather, if) we could/should encourage this kind of surveying to continue. I wonder, for instance, if ICANN found the surveying useful. Best, -Michael On Wed, Feb 22, 2017 at 4:00 PM, Ayden Férdeline <[log in to unmask]> wrote: > Between 2014 and 2016 (I do not know if this is an ongoing exercise), > ICANN commissioned Nielsen to measure the attitudes of the general public > towards the domain name system. The surveys were administered in 18 > languages, and Internet users globally were asked their opinions and > perceptions on different activities within ICANN's remit. Rather than > re-invent the wheel polling end-users (aside from the fact that I do not > think we have the resources ourselves to obtain a representative sample of > end-users, I think this might be something At-Large should be doing), I > would suggest that we look more closely at the data from these Nielsen > studies, and perhaps try to influence future questions that are asked. > There's some helpful data here already. It's how we *know* in the > Next-Generation Registration Directory Service Policy Development Process > working group, for instance, that consumers have no idea what WHOIS is or > that it contains personal data — before we introduced this data, some other > stakeholder groups made the claim that consumers were fully aware of what > was within WHOIS and used it to religiously to authenticate a website > before making a purchase... the arguments of these stakeholders have not > gone away and have instead morphed into a desire for more consumer > education on WHOIS, but the point remains, we have great data at our > disposal already which we can use to influence discussions — we just have > to use it. > > Ayden Férdeline > linkedin.com/in/ferdeline <http://www.linkedin.com/in/ferdeline> > > > -------- Original Message -------- > Subject: End user survey > Local Time: 22 February 2017 9:27 AM > UTC Time: 22 February 2017 09:27 > From: [log in to unmask] > To: [log in to unmask] > > Hi everyone, > > Given that the NCSG's remit is to represent non-commercial interests as > well as be a voice for civil society and end users, I'm curious to know if > we have ever thought about doing a survey of end user opinions, perhaps in > collaboration with anyone researching similar topics? > > I'm not sure what questions we would want to pose if this was the case, > but the idea in my head is to help better facilitate the incorporation of > needs, wants, and challenges faced by the general end user into the PDP. > > Have we ever done something like this before? > > Best, > -Michael > __________________ > > Michael J. Oghia > iGmena <http://igmena.org/> communications manager > Independent #netgov consultant & editor > > Belgrade, Serbia > Skype: mikeoghia > Twitter <https://www.twitter.com/MikeOghia> *|* LinkedIn > <https://www.linkedin.com/in/mikeoghia> > > >