Excellent point Ayden. We have to combat that argument that consumers should get more education on WHOIS....given the state of the reseller situation, I don't see how it would help anything. Stephanie Perrin On 2017-02-22 08:00, Ayden Férdeline wrote: > Between 2014 and 2016 (I do not know if this is an ongoing exercise), > ICANN commissioned Nielsen to measure the attitudes of the general > public towards the domain name system. The surveys were administered > in 18 languages, and Internet users globally were asked their opinions > and perceptions on different activities within ICANN's remit. Rather > than re-invent the wheel polling end-users (aside from the fact that I > do not think we have the resources ourselves to obtain a > representative sample of end-users, I think this might be something > At-Large should be doing), I would suggest that we look more closely > at the data from these Nielsen studies, and perhaps try to influence > future questions that are asked. There's some helpful data here > already. It's how we /know/ in the Next-Generation Registration > Directory Service Policy Development Process working group, for > instance, that consumers have no idea what WHOIS is or that it > contains personal data — before we introduced this data, some other > stakeholder groups made the claim that consumers were fully aware of > what was within WHOIS and used it to religiously to authenticate a > website before making a purchase... the arguments of these > stakeholders have not gone away and have instead morphed into a desire > for more consumer education on WHOIS, but the point remains, we have > great data at our disposal already which we can use to influence > discussions — we just have to use it. > > Ayden Férdeline > linkedin.com/in/ferdeline <http://www.linkedin.com/in/ferdeline> > > >> -------- Original Message -------- >> Subject: End user survey >> Local Time: 22 February 2017 9:27 AM >> UTC Time: 22 February 2017 09:27 >> From: [log in to unmask] >> To: [log in to unmask] >> >> Hi everyone, >> >> Given that the NCSG's remit is to represent non-commercial interests >> as well as be a voice for civil society and end users, I'm curious to >> know if we have ever thought about doing a survey of end user >> opinions, perhaps in collaboration with anyone researching similar >> topics? >> >> I'm not sure what questions we would want to pose if this was the >> case, but the idea in my head is to help better facilitate the >> incorporation of needs, wants, and challenges faced by the general >> end user into the PDP. >> >> Have we ever done something like this before? >> >> Best, >> -Michael >> __________________ >> >> Michael J. Oghia >> iGmena <http://igmena.org/> communications manager >> Independent #netgov consultant & editor >> >> Belgrade, Serbia >> Skype: mikeoghia >> Twitter <https://www.twitter.com/MikeOghia> *|* LinkedIn >> <https://www.linkedin.com/in/mikeoghia> >