Pursuant to the CCOICI Framework (29 June 2021)
<https://gnso.icann.org/sites/default/files/file/field-file-attach/continuous-improvement-oversight-implementation-framework-29jun21-en.pdf>,
the GNSO Council created the Committee for Overseeing and Implementing
Continuous Improvement (CCOICI) as the first step of a pilot to allow
for a more limited rollout of the GNSO Framework, rather than an
immediate implementation of the whole Framework, should the Council and
GNSO community decide that it is worthwhile to continue. The objective
of the CCOICI was to create a framework that allows for the continuous
scoping and execution of projects that are focused on GNSO’s structural,
procedural, and process improvements. Please refer to the Charter
<https://community.icann.org/display/CCFOICI/2.+Charter>for further details.

Subsequently, the CCOICI worked on and delivered recommendations to the
GNSO Council on three topics: 1) GNSO Working Group Self-Assessment
Requirements; 2) GNSO Statement of Interest (SOI) Requirements; and 3)
Assessment of Accountability Work Stream 2 implementation status and
ranking of recommendations to help inform the prioritization by the
Community Coordination Group. The CCOICI handled the first two topics
directly while launching a Task Force (TF) to review and provide
recommendations on GNSO SOI Requirements.

Regarding CCOICI structure and the handling of these three tasks, and in
consideration of the efficiency of the structure and mechanism, the
CCOICI would like to conduct a satisfaction survey of each SG/C to
evaluate if the Council and GNSO community see value in continuing the
use of the CCOICI Framework.

The results of this survey would be public and used to support the
continuous improvement program as well as input for the Holistic Review,
determining whether the objective and scope of the Framework was clear
and appropriate, if the Framework should continue and if so, how it
could be improved. If the survey results note a significant issue, this
shall be the trigger to initiate appropriate measures to deal with any
such issues.

The proposed due date for this survey is Tuesday, 5 March 2024. We
kindly request each SG/C to discuss each survey question as a group and
submit one survey response per SG/C. We would like to encourage members
to start the discussions in February and use the ICANN79 Meeting in San
Juan as a wrap-up and submission of the responses.

Herewith attached are the survey questions in a document format
<https://docs.google.com/document/d/1Qro5LApC5bUfjr1uSb-Q5lofzJAly0jyiWs6oX0ofHo/edit>for
your reference. Kindly enter each SG/C's single, consolidated response
into the survey link <https://www.surveymonkey.com/r/P7XQGJL>for submission.

We look forward to your kind cooperation and feedback. Thank you.

Kind regards,

CCOICI Team on behalf of the GNSO Council