On behalf of the interests of the not-for-profit community and civil 
society constituencies I would like some clarity, preferably from those 
who created the terms of reference for the newly created ICANN positions 
of Chief Contract Compliance Officer and Consumer Safeguards Director.

The ICANN announcement indicates that they will oversee Contract 
Compliance and Safeguards, as well as ICANN's public Interest 
Commitments and that they will work with others to help safeguard 
registrants and the global Internet community in ways may go beyond pure 
contractual enforcement. The position of Consumer Safeguards Director 
will focus specifically on implementation of those ICANN contract 
safeguards directed toward protecting consumers, all of this with a 
broader compliance vision intended to serve ICANN's mission of providing 
public benefit.

There are two areas where NPOC would like clarity.

  * The first is with regard to the scope and meaning of the terms
    "consumers" and "global Internet community". ICANN has traditionally
    taken consumers to mean registrants of the Internet's registry and
    registrar services and focused on contractual enforcement. Does
    efforts to help safeguard the global Internet community include the
    customers of registrants and others within the global Internet
    community at large, or does it have a more circumscribed meaning?
  * Second, can there be some greater initial clarity with regard to the
    others with whom ICANN will be working, and what are the ways that
    may go beyond pure contractual enforcement?

Sam Lanfranco, Chair,
NPOC Policy Committee