Excellent point Ayden. We have to combat that argument that consumers
should get more education on WHOIS....given the state of the reseller
situation, I don't see how it would help anything.
Stephanie Perrin
On 2017-02-22 08:00, Ayden Férdeline wrote:
> Between 2014 and 2016 (I do not know if this is an ongoing exercise),
> ICANN commissioned Nielsen to measure the attitudes of the general
> public towards the domain name system. The surveys were administered
> in 18 languages, and Internet users globally were asked their opinions
> and perceptions on different activities within ICANN's remit. Rather
> than re-invent the wheel polling end-users (aside from the fact that I
> do not think we have the resources ourselves to obtain a
> representative sample of end-users, I think this might be something
> At-Large should be doing), I would suggest that we look more closely
> at the data from these Nielsen studies, and perhaps try to influence
> future questions that are asked. There's some helpful data here
> already. It's how we /know/ in the Next-Generation Registration
> Directory Service Policy Development Process working group, for
> instance, that consumers have no idea what WHOIS is or that it
> contains personal data — before we introduced this data, some other
> stakeholder groups made the claim that consumers were fully aware of
> what was within WHOIS and used it to religiously to authenticate a
> website before making a purchase... the arguments of these
> stakeholders have not gone away and have instead morphed into a desire
> for more consumer education on WHOIS, but the point remains, we have
> great data at our disposal already which we can use to influence
> discussions — we just have to use it.
>
> Ayden Férdeline
> linkedin.com/in/ferdeline <http://www.linkedin.com/in/ferdeline>
>
>
>> -------- Original Message --------
>> Subject: End user survey
>> Local Time: 22 February 2017 9:27 AM
>> UTC Time: 22 February 2017 09:27
>> From: [log in to unmask]
>> To: [log in to unmask]
>>
>> Hi everyone,
>>
>> Given that the NCSG's remit is to represent non-commercial interests
>> as well as be a voice for civil society and end users, I'm curious to
>> know if we have ever thought about doing a survey of end user
>> opinions, perhaps in collaboration with anyone researching similar
>> topics?
>>
>> I'm not sure what questions we would want to pose if this was the
>> case, but the idea in my head is to help better facilitate the
>> incorporation of needs, wants, and challenges faced by the general
>> end user into the PDP.
>>
>> Have we ever done something like this before?
>>
>> Best,
>> -Michael
>> __________________
>>
>> Michael J. Oghia
>> iGmena <http://igmena.org/> communications manager
>> Independent #netgov consultant & editor
>>
>> Belgrade, Serbia
>> Skype: mikeoghia
>> Twitter <https://www.twitter.com/MikeOghia> *|* LinkedIn
>> <https://www.linkedin.com/in/mikeoghia>
>
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